Two areas in which Facilities Management FM can add substantial value are the construction of new facilities and the renovation of existing facilities. Unfortunately, many organizations leave this work solely to design and construction groups, assisted by external planning and design firms. Yet those corporate real estate CRE organizations that do incorporate FM in renovations and new construction often end up with lower costs, better functionality, and higher customer satisfaction than those CREs that segregate FM from the process.
If involving FM brings favorable results, why isnt it a universal practice? Ive heard many reasons over the years: